I had something happen this past Friday that was a first…before I tell you what happened, a little background:
I got a two month remodeling job this Spring on a handshake. (I’m a building contractor)
When Mark asked me if I’d be interested in the project, he didn’t even ask me my hourly rate.
Just told me I had the job if I wanted it.
I’ve never worked for him before, but my brother and Uncle have.
As I was putting together my bill last Friday, I realized I had made a simple mathematical mistake two weeks previous and short changed myself over 18 man hours.
As I pondered my options, my first thought was, I am going to have to tell him what happened.
It was the end of the day and the home owners son stopped by the job site with a blank check. I had quickly totaled up our hours for the past 3 weeks, plus some extra material expenses. I made two copies of the invoice and hadn’t given it another thought…now here I was 2 weeks later, realizing my mistake.
I tried to put myself in his shoes….he had paid me my first check/ no questions asked….
Now if I had hired someone by the hour and 2 weeks later he came up to me with his next bill, told me .I owed him an additional 18 man hours from the previous billing cycle because he had made a mathematical mistake,
I would pay him, but it would have leave a bad taste in my mouth.
Now I know there are plenty of people out there who wouldn’t think twice about demanding the additional money, even though it was their mistake.
In the end, I decided to chalk this up to the school of hard knocks and not tell the home- owner.
If you were in my shoes what would you have done?]
Now think about it from the customer’s perspective…
The exciting thing for me in all of this, I am not beating myself up.
This isn’t the first time I have said or done something that ends up costing me hundreds of dollars….
I told my son John on Saturday, I choose to look at it like I just paid some tuition for a summer class in college.
Any suggestions on the name of the class?
pouring a floor
Thanks for leaving a comment if you’re so inclined. DM